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Service Engineer

Working within the customer services division, the service engineer will be responsible for performing servicing, fault diagnostic and rectification tasks on suction/vacuum excavators and road sweepers.

Location:
Unit 1 High Barns Farm, Bedford Road, Roxton, Bedfordshire, MK44 3ET

Position duration:
Permanent, Monday – Friday 7am – 5.30pm with an unpaid 30min break. Engineers are paid door to door.

Duties/responsibilities:

• Planned maintenance
• Fault diagnostics (via remote monitoring and liaising with operators)
• Fault rectification and record keeping
• Remedial works
• Service and repair of remote-control systems
• Research and development tasks
• Working at our customer’s sites and in-house
• Maintain vehicle, tools and equipment in a safe, clean and functional condition
• Ensure all areas of work are maintained in a safe and tidy condition by practicing good housekeeping.
• Complete written and computer-based reports.
• Comply with all aspects of the company policies and follow published procedures where applicable.
• Maintain a culture of best practice within the division by attending training courses, both internal and external when and where required.
• Call out rota will be required.
• Working as part of a team nationwide, self-motivation and team working are essential. This role involves a high proportion of working alone as well as supporting and being supported by the company’s existing team of engineers and managers. Flexibility within this role is paramount, with the ability to adopt working hours to accommodate priorities and/or business requirements. This will involve working throughout the UK with nights away from time to time
• Support and contribute towards continuous improvement
• Communicate and collaborate closely with all RSP-UK teams in terms of contractual requirements so that customer expectations are met
• Contribute and support to ensure compliance to ISO9001/14001/45001 and FORS

Qualifications, skills and attributes required:

• At least 3 years’ demonstrable experience working within the service industry in mechanical and electrical disciplines ideally with hydraulic and pneumatic experience.
• Experience in fault-finding and repair of electrical control circuits/PLC’s is desirable.
• A recognised formal apprenticeship in addition to City and Guilds or similar qualification.
• To always work safely and in accordance with the company’s health and safety procedures. Precautions should be taken as necessary when visiting sites, adopting the required personal protective equipment (PPE).
• Overtime will also be payable when available.