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Sales Coordinator

Job Title: Sales Coordinator
Location: Unit 1 High Barns Farm, Bedford Road, Roxton, Bedfordshire, MK44 3ET

Salary Details: £26-28k per annum plus benefits (private healthcare, group life cover)

Position duration:
Permanent, Monday – Friday 8.30am – 5pm, flexible hours considered
Whilst training office based, flexible hybrid could be considered once fully
trained, 3 days essential in office (Mon/Wed/Fri

Working within the Sales team, you will play a vital role in ensuring the smooth
operation of the sales function. You will coordinate key tasks and deadlines while
delivering efficient, proactive, and confidential support to the team.

Duties/Responsibilities:

• Manage customer accounts, update CRM systems, prepare sales
  documents and support field sales staff.
• CRM Key User – management of the technical aspects of the CRM
  Platform ensuring a seamless user experience for the sales team
• Handle the processing of all orders with accuracy and timeliness
• Serve as the primary contact for pre-sales client enquiries to maintain a
  strong customer relationship
• Organise meetings, client visits and assist with promotional events
• Maintain accurate records of client interactions and transactions to
  support sales activities.
• Assist in qualifying leads, scheduling meetings and nurturing sales
  prospects
• Co-ordinate with Marketing to share sales insights and support lead
  generation.
• Address client issues and collaborate with relevant colleagues to
  address with complex concerns to ensure customer satisfaction

Qualifications Skills and
Attributes Required:

• Able to maintain high standards and demonstrate consistent attention to
  detail.
• Drive and determination to provide an excellent customer experience.
• Proven experience in relationship management.
• To be able to deal with customer requests and react quickly while still
  following process when short notice is given.
• Pro-active and can work on own initiative. Able to follow instructions and
  work to deadlines, quick to learn and able to retain knowledge.
• Excellent use of the Windows package – Word, Excel, Power point,
  Outlook, Access.
• Knowledge of Sales Force
• Demonstrate excellent organisational skills.
• Excellent verbal and written communication skills with an excellent standard
  of English.
• Be able to communicate confidently and effectively.
• To be a team player with a positive outlook and a professional image.
• Flexibility in approach with the ability to adapt from task to task.
• To be reliable and able to understand the importance of being punctual and
  impact of absence.
• Commitment and loyalty to the business.
• To be able to operate in line with confidentiality requirements associated
  with the role.
• Own vehicle as the office is remote with no access to public transport